Resume

I’ve worked in a mix of companies spanning from agency, corporations, to start ups.

 

CONTACT
pamjue@gmail.com
www.pamelajue.com


EDUCATION
SVA, MFA Interaction Design
2014, New York, NY
NYU, BFA Studio Art  
2008, New York, NY


SPEAKING ENGAGEMENTS
Design Gurus Summit, Panel
Oct ‘17,  San Francisco, CA
The End of the Smartphone & the Future of UI Design

SXSW, Panel
Mar ‘17, Austin, TX
Design as Service: Coaching at Capital One

IxDA 17, Talk
Jan ‘17, New York, NY
Making Sh*t Happen: Designing Teams Through Human Eyes

SKILLS
Research
Generative and evaluative methods such as survey design, ethnography, in-depth interviews, contextual interviews, focus groups, synthesis

Design
Strategy, service, experience, UX, UI

Prototyping
Storyboarding, paper, Flinto, Invision, HTML/CSS

Collaboration
Workshop facilitation

Blue Owl, Senior Experience Designer

Aug ‘17 - Present, San Francisco, CA
As an experience designer, my role is to lead a team and strategize the process of solving a problem and defining features and experiences from customer insights and business goals. I’m responsible for articulating what opportunities to work on and why through research, concepting, prototyping and testing. 

I lead the customer engagement and behavior change experience to ensure business and customer goals are met as well as work closely with the product, engineers, and business teams to align and prioritize product features, and plan stages of roadmap and release cycles.

Capital One Labs, Lead Product Designer

Oct ‘14 - Aug ‘17, San Francisco, CA
I defined products and services opportunity areas tying to business and customer goals. I worked with a team to design and pilot Capital One's Money Coaching service. I managed relationships between product, and engineering and led design from research, strategy, design, to execution. On the side, I facilitated workshops that helped underrepresented groups with career development.


Inneract Project, Education Committee Member

May ‘16 - Present, San Francisco, CA 
I work with Inneract Project on their mission of making design education and opportunities accessible to underserved youth. I understand the needs of students to strategize and design education programs and workshops for middle and high school students.


Sticky Jots, Co-founder

Mar ‘14 - Apr ‘15, New York, NY
I founded and built Sticky Jots from the ground up. I designed and executed the brand and product, developed content, business model, and product strategies for short and long term goals, and increased sales and awareness through business development and marketing initiatives.


Momentum Design Lab, Senior UX/UI Designer

Feb ‘09 - Dec ‘11, San Francisco, CA
I led projects for Fortune 500 companies and startups to produce web, mobile, and touchscreen products and collaborated with developers, designers, and client during creation of journey maps, storyboards, IA, flows, wireframes, and visual design.